Help! Crash! :( - uxtheme.dll

[DOCa Cola]

posted on November 26th, 2011, 6:31 pm

Last edited by DOCa Cola on December 12th, 2011, 11:15 am, edited 1 time in total.

I'm really hoping someone can help me - I'd stopped playing Fleet Ops for a while (though I kept up with the latest updates), but when I tried to play it today it wouldn't run - I uninstalled and reinstalled, and it still won't load. I don't think I've made any changes to my PC setup in the interrim, so I really don't know what's going on here... any suggestions?

---

date/time        : 2011-11-26, 20:24:46, 500ms
operating system  : Windows XP Service Pack 3 build 2600
system language  : English
system up time    : 10 hours 14 minutes
program up time  : 402 milliseconds
processors        : 2x Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz
physical memory  : 2926/3583 MB (free/total)
free disk space  : (C:) 30.37 GB
display mode      : 1024x768, 32 bit
process id        : $b7c
allocated memory  : 9.23 MB
executable        : Armada2.exe
current module    : FleetOpsHook.dll
module date/time  : 2011-05-31 23:13
version          : 3.2.5.0
compiled with    : Delphi 2006/07
madExcept version : 3.0m
callstack crc    : $5ad71531, $d96392ff, $d96392ff
count            : 2
exception number  : 1
exception class  : EAccessViolation
exception message : Access violation at address 5AD71531 in module 'UxTheme.dll'. Read of address 00000040.

main thread ($e30):
5ad71531 +00011 UxTheme.dll
5ad78b6c +0001f UxTheme.dll                          IsAppThemed
5a8d5331 +00009 FleetOpsHook.dll GR32_XPThemes 204 +0 UseXPThemes
5a8d5483 +00013 FleetOpsHook.dll GR32_XPThemes 263 +4 TThemeNexus.OpenVisualStyles
5a8d541a +00022 FleetOpsHook.dll GR32_XPThemes 248 +2 TThemeNexus.Create
5a9d661c +00010 FleetOpsHook.dll GR32_XPThemes 286 +1 initialization
5a805269 +0003d FleetOpsHook.dll System        243 +0 InitUnits
5a805353 +000bf FleetOpsHook.dll System        243 +0 @StartLib
7c9164ae +0010b ntdll.dll                            LdrLoadDll
7c801bb8 +000c3 kernel32.dll                          LoadLibraryExW
7c801d6d +0001a kernel32.dll                          LoadLibraryExA
7c801da3 +00028 kernel32.dll                          LoadLibraryA
7c92108a +1ff24 ntdll.dll                            LdrInitializeThunk
7c90e435 +00005 ntdll.dll                            KiUserApcDispatcher

modules:
00400000 Armada2.exe                43.0.0.0        C:GamesStar Trek - Armada II Fleet Operationsdata
00e80000 D3DX81ab.dll              8.1.0.0        C:GamesStar Trek - Armada II Fleet Operationsdata
00f30000 fmodex.dll                0.4.34.2        C:GamesStar Trek - Armada II Fleet Operationsdata
01040000 d3dx9_43.dll              9.29.952.3111  C:GamesStar Trek - Armada II Fleet Operationsdata
012d0000 UnlockerHook.dll                          C:Program FilesUnlocker
10000000 NetworkManager.dll                        C:GamesStar Trek - Armada II Fleet Operationsdata
18000000 binkw32.dll                1.9.16.0        C:GamesStar Trek - Armada II Fleet Operationsdata
4a800000 Win2kDisableTaskSwitch.dll 3.2.4.0        C:GamesStar Trek - Armada II Fleet Operationsdata
4fdd0000 d3d9.dll                  5.3.2600.5512  C:WINDOWSsystem32
5a800000 FleetOpsHook.dll          3.2.4.0        C:GamesStar Trek - Armada II Fleet Operations
5ad70000 UxTheme.dll                6.0.2900.5512  C:WINDOWSsystem32
5cb70000 ShimEng.dll                5.1.2600.5512  C:WINDOWSsystem32
629c0000 LPK.DLL                    5.1.2600.5512  C:WINDOWSsystem32
6d990000 d3d8thk.dll                5.3.2600.5512  C:WINDOWSsystem32
6d9a0000 d3d8.dll                  5.3.2600.5512  C:WINDOWSsystem32
6f880000 AcGenral.DLL              5.1.2600.5512  C:WINDOWSAppPatch
71aa0000 WS2HELP.dll                5.1.2600.5512  C:WINDOWSsystem32
71ab0000 WS2_32.dll                5.1.2600.5512  C:WINDOWSsystem32
71ad0000 wsock32.dll                5.1.2600.5512  C:WINDOWSsystem32
73b50000 AVIFIL32.dll              5.1.2600.5512  C:WINDOWSsystem32
73f10000 DSOUND.dll                5.3.2600.5512  C:WINDOWSsystem32
74720000 MSCTF.dll                  5.1.2600.5512  C:WINDOWSsystem32
74d90000 USP10.dll                  1.420.2600.5512 C:WINDOWSsystem32
755c0000 msctfime.ime              5.1.2600.5512  C:WINDOWSsystem32
75a70000 MSVFW32.dll                5.1.2600.5512  C:WINDOWSsystem32
76080000 MSVCP60.dll                6.2.3104.0      C:WINDOWSsystem32
76390000 IMM32.dll                  5.1.2600.5512  C:WINDOWSsystem32
763b0000 comdlg32.dll              6.0.2900.5512  C:WINDOWSsystem32
769c0000 USERENV.dll                5.1.2600.5512  C:WINDOWSsystem32
76b40000 WINMM.dll                  5.1.2600.5512  C:WINDOWSsystem32
76c90000 IMAGEHLP.dll              5.1.2600.5512  C:WINDOWSsystem32
77120000 OLEAUT32.dll              5.1.2600.5512  C:WINDOWSsystem32
771b0000 wininet.dll                6.0.2900.5512  C:WINDOWSsystem32
773d0000 COMCTL32.dll              6.0.2900.5512  C:WINDOWSWinSxSx86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83
774e0000 ole32.dll                  5.1.2600.5512  C:WINDOWSsystem32
77a80000 CRYPT32.dll                5.131.2600.5512 C:WINDOWSsystem32
77b20000 MSASN1.dll                5.1.2600.5512  C:WINDOWSsystem32
77b40000 apphelp.dll                5.1.2600.5512  C:WINDOWSsystem32
77be0000 MSACM32.dll                5.1.2600.5512  C:WINDOWSsystem32
77c00000 VERSION.dll                5.1.2600.5512  C:WINDOWSsystem32
77c10000 msvcrt.dll                7.0.2600.5512  C:WINDOWSsystem32
77dd0000 ADVAPI32.dll              5.1.2600.5512  C:WINDOWSsystem32
77e70000 RPCRT4.dll                5.1.2600.5512  C:WINDOWSsystem32
77f10000 GDI32.dll                  5.1.2600.5512  C:WINDOWSsystem32
77f60000 SHLWAPI.dll                6.0.2900.5512  C:WINDOWSsystem32
77fe0000 Secur32.dll                5.1.2600.5512  C:WINDOWSsystem32
7c800000 kernel32.dll              5.1.2600.5512  C:WINDOWSsystem32
7c900000 ntdll.dll                  5.1.2600.5512  C:WINDOWSsystem32
7c9c0000 SHELL32.dll                6.0.2900.5512  C:WINDOWSsystem32
7e410000 USER32.dll                5.1.2600.5512  C:WINDOWSsystem32

processes:
>> internal error in plugin:
0013eb54 +0

hardware:
+ Computer
  - ACPI Multiprocessor PC
+ Disk drives
  - Hitachi HDS721616PLAT80
  - Maxtor 7Y250M0
  - SAMSUNG HD322HJ
  - WD My Passport 070A USB Device
+ Display adapters
  - NVIDIA GeForce 9800 GT  (driver 6.14.12.6099)
+ DVD/CD-ROM drives
  - DTSoftBusCd00
  - HL-DT-ST DVD-RAM GH15L
  - WD Virtual CD 070A USB Device
+ Floppy disk controllers
  - Standard floppy disk controller
+ Floppy disk drives
  - Floppy disk drive
+ Human Interface Devices
  - USB Human Interface Device
  - USB Human Interface Device
+ IDE ATA/ATAPI controllers
  - Primary IDE Channel
  - Primary IDE Channel
  - Secondary IDE Channel
  - Secondary IDE Channel
  - Standard Dual Channel PCI IDE Controller
  - Standard Dual Channel PCI IDE Controller
+ Keyboards
  - HID Keyboard Device
  - Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
+ Mice and other pointing devices
  - HID-compliant mouse
  - Microsoft PS/2 Mouse
+ Monitors
  - Plug and Play Monitor
+ Network adapters
  - Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (driver 1.0.0.21)
+ Ports (COM & LPT)
  - Communications Port (COM1)
  - ECP Printer Port (LPT1)
+ Processors
  - Intel(R) Core(TM)2 Duo CPU    E7300  @ 2.66GHz
  - Intel(R) Core(TM)2 Duo CPU    E7300  @ 2.66GHz
+ Sound, video and game controllers
  - Audio Codecs
  - Legacy Audio Drivers
  - Legacy Video Capture Devices
  - Media Control Devices
  - VIA High Definition Audio (driver 6.0.1.1430)
  - Video Codecs
+ System devices
  - ACPI Fixed Feature Button
  - ACPI Power Button
  - ATK0110 ACPI UTILITY (driver 1043.2.15.37)
  - DAEMON Tools Virtual Bus Driver (driver 4.40.2.210)
  - Direct memory access controller
  - High precision event timer
  - Intel(R) 82801 PCI Bridge - 244E
  - Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 (driver 8.3.0.1011)
  - Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2 (driver 8.3.0.1011)
  - Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA (driver 8.3.0.1011)
  - Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8 (driver 8.3.0.1011)
  - Intel(R) 82802 Firmware Hub Device
  - ISAPNP Read Data Port
  - Logical Disk Manager
  - Microcode Update Device
  - Microsoft ACPI-Compliant System
  - Microsoft System Management BIOS Driver
  - Microsoft UAA Bus Driver for High Definition Audio
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Motherboard resources
  - Numeric data processor
  - PCI bus
  - PCI standard host CPU bridge
  - PCI standard PCI-to-PCI bridge
  - Plug and Play Software Device Enumerator
  - Printer Port Logical Interface
  - Programmable interrupt controller
  - System board
  - System board
  - System CMOS/real time clock
  - System speaker
  - System timer
  - Terminal Server Device Redirector
  - Terminal Server Keyboard Driver
  - Terminal Server Mouse Driver
  - Volume Manager
+ Universal Serial Bus controllers
  - Standard Enhanced PCI to USB Host Controller
  - Standard Universal PCI to USB Host Controller
  - Standard Universal PCI to USB Host Controller
  - Standard Universal PCI to USB Host Controller
  - Standard Universal PCI to USB Host Controller
  - USB Mass Storage Device
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub
  - USB Root Hub

cpu registers:
eax = 00000040
ebx = 014efa70
ecx = 0013f1d8
edx = 00000000
esi = 0013f1d8
edi = 000001af
eip = 5ad71531
esp = 0013f1c4
ebp = 0013f1c8

stack dump:
0013f1c4  70 fa 4e 01 dc f1 13 00 - e2 3b d7 5a 40 00 00 00  p.N......;.Z@...
0013f1d4  70 fa 4e 01 40 00 00 00 - f4 f1 13 00 71 8b d7 5a  p.N.@.......q..Z
0013f1e4  70 fa 4e 01 00 00 00 00 - ff ff ff ff 27 52 8d 5a  p.N.........'R.Z
0013f1f4  44 f2 13 00 37 53 8d 5a - 88 54 8d 5a 01 fc 8c 5a  D...7S.Z.T.Z...Z
0013f204  1f 54 8d 5a 28 f2 13 00 - ef 4f 80 5a 44 f2 13 00  .T.Z(....O.ZD...
0013f214  70 fa 4e 01 0c 66 9d 5a - 6b 00 00 00 21 66 9d 5a  p.N..f.Zk...!f.Z
0013f224  6b 52 80 5a 88 f2 13 00 - ef 4f 80 5a 44 f2 13 00  kR.Z.....O.ZD...
0013f234  84 f2 13 00 f4 b7 9e 5a - dc 78 9d 5a 38 42 9d 5a  .......Z.x.Z8B.Z
0013f244  94 f2 13 00 58 53 80 5a - 39 7e 80 5a 00 00 00 00  ....XS.Z9~.Z....
0013f254  ec 78 9d 5a 00 00 00 00 - 00 00 00 00 00 00 00 00  .x.Z............
0013f264  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0013f274  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
0013f284  81 ce 91 7c ac f3 13 00 - e0 50 80 5a 94 f2 13 00  ...|.....P.Z....
0013f294  b4 f2 13 00 8a 11 90 7c - 00 00 80 5a 01 00 00 00  .......|...Z....
0013f2a4  00 00 00 00 dc 78 9d 5a - 01 00 00 00 38 38 26 00  .....x.Z....88&.
0013f2b4  bc f3 13 00 da c4 91 7c - dc 78 9d 5a 00 00 80 5a  .......|.x.Z...Z
0013f2c4  01 00 00 00 00 00 00 00 - 5c f9 13 00 3c f9 13 00  ........... call    dword ptr [$5aa0f918]
5a8d5331
5a8d5337      test    eax, eax
5a8d5339      jz      loc_5a8d5345
5a8d5339
5a8d533b      call    dword ptr [$5aa0f914]
5a8d533b
5a8d5341      test    eax, eax
5a8d5343      jnz    loc_5a8d5348
5a8d5343
5a8d5345    loc_5a8d5345:
5a8d5345      xor    eax, eax
5a8d5347      ret
5a8d5347
5a8d5347    ; ---------------------------------------------------------
5a8d5347
5a8d5348    loc_5a8d5348:
5a8d5348      mov    al, 1
5a8d534a 205  ret

posted on November 26th, 2011, 6:39 pm

are you using windowblinds or a theme that didnt come with windows?

posted on November 26th, 2011, 7:14 pm

No, just the plain Windows XP theme...

posted on November 26th, 2011, 7:41 pm

could you try the following:

type the following into run:
net stop themes

then push enter and all themes should turn off.

then try run fleetops and see if you get the same crash.

posted on November 26th, 2011, 7:50 pm

Myles: Same crash, same bug report.

posted on November 26th, 2011, 7:57 pm

Myles: Same crash, same bug report.

i fail , guess i got nothing then, better wait for someone smarter to come along.

posted on November 26th, 2011, 11:19 pm

Thanks anyway...

posted on November 29th, 2011, 8:31 am

So... no one else has encountered this problem? Should I just give up?

posted on November 29th, 2011, 9:00 am

So... no one else has encountered this problem? Should I just give up?

did u send the bug report using the send report feature of the crash handler? they might not have noticed it posted here.

you can email them the report at bugs@fleetops.net, that's the way they usually deal with crashes.

posted on November 29th, 2011, 9:58 am

I tried, but there was another error message: "Sorry, attempting to send the bug report didn't work."

posted on November 29th, 2011, 9:59 am

I tried, but there was another error message: "Sorry, attempting to send the bug report didn't work."

then emailing the report (as a .txt file of what you posted) would probably be best.

posted on November 29th, 2011, 11:43 am

this is a bug in an external library used by fleet operations. i reported the bug to the authors of this library already.
currently there is not much you can do about this issue. it seems to occur randomly on a rare number of systems.
the problem is that the function that crashes is per api documentation from microsoft not to be called from a initializing dll. but that is actually exactly what happens. i hope that a solution for this is found soon.

posted on November 29th, 2011, 12:47 pm

I know that there are some patched UxTheme.dll files for xp floating around,
maybe yours is patched? or you might try patching yours? or just download a patched one, to test if it helps?

posted on November 29th, 2011, 1:20 pm

yes, i have had the same idea, too. tested that with a user who was using patched uxtheme.dll, but replacing it with a unmodified one had no effect either.
this crash occurs on a small number of XP systems. vista and later is not affected by this issue.
this way or another, the next version of FO will have this fixed.

posted on November 29th, 2011, 3:43 pm

Quite true - I don't think my uxtheme.dll was patched, but I replaced it with an original one anyway and nothing changed.

Still, I'm relieved to know it's being addressed; I'll just wait for the next version to come around.